WHY WE WON'T SHIP TO SOME STATES, EVEN WHEN COMPETITORS DO
If a competitor ships somewhere we don't, they aren't reading a different statute. They're accepting a risk we've declined — usually yours as much as theirs.
This page exists because we get the email weekly: your site says you can't ship to me but [competitor] delivered last Tuesday. That's usually true. Here's the reasoning behind our no, and where it genuinely is a judgement call rather than a rule.
Three different kinds of no
Every declined state falls into one of three buckets, and they aren't equally solid.
The unresolved ones are the interesting part
Bucket one is easy. Nobody sensible argues about a statute that names delta-8 as a controlled substance.
Bucket two is where companies diverge. When a state's hemp programme is silent on a format, or an agency has issued guidance that contradicts its own statute, or a rule was written before the cannabinoid in question existed — someone has to decide what that silence means.
Michigan is the example we point at. Its framework brings intoxicating hemp products under cannabis regulation, which reads as licensed-channel-only for products like ours. We could construct an argument that direct shipment survives that. We'd rather not construct arguments. It's marked closed.
New Hampshire and West Virginia we've deliberately left unresolved on the shipping page rather than filling the gap with a guess. Saying "we don't know yet" in public is unusual in this industry and it's the honest state of our research.
The general principle: where the rule is ambiguous, we resolve the ambiguity against ourselves. That's the opposite of what a growth-focused operator does, and it's the whole difference between our map and theirs.
Format bans, which surprise people
A state can permit hemp THC and still ban how you want to take it. These catch customers who've already checked that their state is "legal":
- Texas — smokables and vapes out, gummies and edibles fine.
- Kentucky and Alabama — smokables out, everything else in.
- Massachusetts — the strictest surprise: delta-8, delta-10, HHC, THC-O and THC-P, plus all gummies, edibles and tinctures.
- Minnesota — every inhalable out, and any edible over 5 mg per serving out with it. Technically open, practically closed to most of a catalogue.
- New York — bans synthetically converted cannabinoids, bans smokable flower at retail, uses a total-THC calculation, and caps oral products at 1 mg per serving. Our 25 mg gummies are 25× that. Not a partial restriction; nothing in the catalogue qualifies.
This is why the site filters by state and by product type rather than showing you a single green tick.
What saying no costs
Being concrete, because "we're the compliant ones" is cheap to say.
Declining bucket one and bucket two removes about a quarter of the US population from our addressable market — including New York and California, two of the largest. Every one of those refusals is a customer who found us, wanted to buy, and got told no. Many of them then buy from someone who says yes.
We're not claiming sainthood. It's a business calculation with a longer horizon: a company that ships into prohibited states builds revenue that can vanish with one enforcement action, and takes its customers' addresses along with it. The version of this company that exists in five years is the one that said no more often.
If you're in a state we've blocked
- Check the format. If it's a format ban rather than a full prohibition, something in the catalogue probably still ships. The site will show you which.
- Check the date. Every row on the shipping page carries the date we last verified it. Rules move in both directions and we've reopened states before.
- Tell us if we're wrong. If you can point at a statute or a rule we've misread, email it. We've corrected the table on customer tips more than once and we'd rather be right than consistent.
- Don't ask us to route around it. We won't relabel a package, understate contents, or advise on shipping to a friend's address. Those requests get a polite no.
Every state, the specific restriction, the statute it comes from, and the date we last checked it. No map, no green ticks — the real rule.
Sources: individual state statutes and agency rules, cited per state on the shipping page; Preventing All Cigarette Trafficking Act as amended for carrier restrictions. Reviewed 31 July 2026. Our reading, not legal advice.
